CODE OF ETHICS
At Carrosserie Deschênes we pledge to:
- Provide accurate and detailed computerized estimates as well as clear and thorough work orders that will be respected
- Perform only necessary repairs
- Respect the environment in our actions and procedures
- Provide a lifetime warranty*
- Train our staff to ensure they remain at the cutting edge of the latest technical and technological advances
- Install only parts from suppliers that are approved by insurers
- Act with integrity at all times and never participate in fraud against a customer or insurer
- Comply with the highest safety standards
- Keep our facilities clean and provide impeccable customer service
- Deliver quality work that meets industry standards at a fair and reasonable price
- Inform the customer and/or the insurer before performing any unwritten repairs
*As long as the customer owns the vehicle.
